DaVita endeavors to provide the highest quality of outcomes at the lowest possible “total cost of care”. Our physicians, specialized in nephrology, urology, vascular surgery and diabetology are leaders in their own fields. We are proud of our well-designed policies and protocols and strive for the highest quality patient comfort and infrastructure.
Policies and protocols : We abide by global best practices in healthcare including top-notch infection-control protocols. Our operations are driven by policies and protocols defined by experts in nephrology and customized to Indian conditions. We have a dedicated clinical services team who ensure patient satisfaction and track clinical outcomes. Some of our strict and proven clinical protocols include:
Patient Comfort : DaVita strives to improve patients' quality of life by innovating clinical care and offering integrated treatment plans. We believe in attentive and compassionate care and have best-in-class patient comfort facilities including individual T.V. screens and dialysis recliners. Our recliners are imported chairs that use a space-age ‘breathable’ material. The beds are motorized and made of high quality material. This provides improved aesthetic comfort during a 4-hour dialysis session.
Infrastructure : Our infrastructure facility has state-of-the-art machines with the latest data-capture facility, bringing in expertise from DaVita USA. We use superior-quality, ultra-pure R.O. plants (imported RO plants by Coremed / Fresenius) which reduces chills and shivers during dialysis and improved indicators. Our online monitoring system enables us to take corrective measures in real time to mitigate harms from the physiological changes that occur during dialysis. This enables better monitoring of patients and dialysis outcomes over time by doctors and technicians.
DaVita, which is Italian for ‘giving life’ follows a community-based approach and we take pride in the way we care for each other, our patients and our communities. Our Core Values – Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun – are our beliefs and guiding principles that enable and encourage us to make the right decisions and deliver industry-leading care to our patient community. Our ‘Zero Compromise Dialysis’ policy reflects in our holistic approach to dialysis treatment with extensive patient counselling, integrated treatment plans covering dietary management, anemia management, vaccinations and other medication management as well as individualized improvement plans for patients.
DaVita in India has proved time and again that it is one of the best kidney care facilities in the country through clinical outcomes that are the best in every category including vascular access, anemia, nutrition, morbidity and mortality. We have made a difference in the lives of hundreds of kidney patients in India, and we are proud to state that 93% of our patients are satisfied with the care given to them at DaVita centers.
Our partner physicians are continuously striving to design advanced patient care programs to make kidney care effective as well as affordable to all patients.